Returns & Exchanges

We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day return policy for a full refund on all products purchased directly from our website. Items must be returned in their original packaging with all included accessories to qualify for a refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and associated email address to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our support system.

• 3.
  Pack and Ship

  Securely pack your electronics in the original box, attach the prepaid label, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your gear, we will process your refund to the original payment method within 7-10 business days.